excite for web servers found documents about: (Query-By-Example) - higher confidence, - lower confidence; click icons to find similar documents 99% Global thinking for an international bank Summary: An additional application was developed for the Shareholder Relations department to handle client inquiries more efficiently. That allows the customer service operator to view all pertinent documents for resolving inquiries while the shareholder is on the telephone. In less than a year, productivity increased 30% in client services and 25% in administration. of dollars; * 30% reduction in new... 91% Imaging: Latest tool of the trade for today's mortgage lender Summary: Information Services Group.. Imaging improving processes. That number also enables the document image to be accessed throughout the loan process. (The bank decides if and how original paperwork should be archived. "Modern service. 89% IW World Class Solutions Summary: It's a valuable synergy of need,. Bank officials were so amazed when the project was finished in just two weeks that they decided to create a full-scale application for employee personnel records. Both projects use ImageBASIC from Diamond Head. Employees were justifiably excited when they learned that 10,000 documents could be stored on one CD. It took about two weeks for approval. 88% From the Great North to Desert Storm, document automation drives these innovative customers Summary: Canadian mutual fund company. Customer: CI Mutual Funds (Toronto) Vendor: FileNet (Costa Mesa, CA). "The workflow and imaging solution has demonstrated its value time and time again.-Ian Madill, VP of administration at CI Mutual Funds. Activation cycle time is slashed. 86% Trust operations improve via electronic document managemen Summary: Banking & Financial Services White Paper Trust operations improve via electronic document management. By Irving Levy, President. Electronic Document Management Systems (EDMSs) allow trust departments to scan in images of such items as bonds held in trust at the bank. The trust folders contain 15 categories of trust documents and the real estate folders contain 13 different types of documents.com... 85% Forms processing A market takes shape As the... Summary: In fact, the paper forms industry now refers to itself as the forms and systems industry. The forms automation marketplace. Pricing: the new differentiator. There is also an annual maintenance fee of 15% of system cost. Prices vary. 85% EDMS technology is becoming a central theme in... Summary: ... lending operations EDMS applications. operations EDMS applications. ... cash management EDMS applications. ... item processing EDMS applications. all items archive. 84% CCIM and the banking enterprise Summary: Mainly because this technology produces positive effects in the customers' back office while being more cost and time effective for the bank. Now is the time to look at alternative distribution channels and find ways to move their customers to a cheaper, more customer-centric way of making transactions." Customers should have one place they can call and find out anything they need. * Making card... 82% Customers big winners in healthcare automatio... Summary: As a result, TML processes about 350,000 claims annually. As business grew, so did the streams and volumes of paper. In addition, it needed to be technology compatible with our host claims adjudication system." The software automatically routes the claim to the host claims processing system for adjudication. However, customer service is more important than cost savings. 81% Bnkngtabcont Summary: How imaging is changing remittance and check processing. Craig Sparkes, IA Corporation. CD technology complements corporate banking. Managing a bank's untapped assets. Image and Payment Systems, NCR Corp. 81% Convergence at work Summary: For instance, when a customer service rep calls up a file, a Visual Basic program takes the account number from the workflow and makes a connection to the customer service system, linking to the account and describing the document. "That's good fill-in work for us," Glister says. If the estimated waiting time for incoming callers to talk to a customer service representative is one minute, the... 81% Getting the best bang for the buck With numer... Summary: With all of these conference choices, it's tough to know where to get the best bang for the buck. The BAI Conference is the combination of the BAI Image Conference, traditionally held in the fall, and the BAI Transaction Processing Conference, traditionally held in the spring. When BAI saw that there was too much duplication between its Image Conference and Transaction Processing Conference, it... 80% News Shorts 10-21-96 Summary: Imaging World, October 21st, 1996. Walk-up imaging. Initially, customers would only be able to hold their records on CD, but the company envisions having the banks store records for remote customer access.. Storage management for Windows NT. Microsoft is excited about the new offering for the NT platform. 80% Why document management companies cannot sel... Summary: companies cannot sell electronic imaging. electronic imaging. Document management tools and electronic imaging are two very different products. "Now we are the standard imaging technology for the bank," the vendor says. But because the IT department is now doing the selling, the vendor waits. 80% Bank On It Summary: The primary focus is on proper indexing and data management software. Factor 1: Focus on the solution, not the technology. No matter how good the technology is, the focus needs to be on solutions. * Current and future use of bank technologies. to increase services and products available. 79% No company is an island Summary: Wang also has a seat on Microsoft's ISV advisory council that no other imaging vendors have. jukeboxes. ViewStar was the first of the enterprise image and workflow vendors to forge a relationship with Microsoft and port its software to NT. Capture and component imaging. The hot area in storage is CD jukeboxes. 79% Project planning Part two (contingencies and ... Summary: Be prepared for objections and statements such as "It can't possibly take that long!" But the data must be presented in a manner that will be meaningful to your client. How do your estimates compare with similar, completed projects? Don't be surprised if your client objects to your estimates even after you have presented your case effectively. If you want to reduce the total estimate, you must... 78% Scanner/Web/VAR Beats Summary: Intrafed continues on the scene. BancTec announced a distribution agreement with TextWare. The Web beat. "We believe that publishing on- and off-line go hand in hand on the Web and CD, and we believe that automating the process is critical to the success of the project." Now they are asking how to solve problems." 78% Imaging vendors join SAP to grab worldwide mark Summary: Imaging vendors join SAP to grab worldwide marketshare. FileNet (Costa Mesa), whose Document Warehouse product has been SAP certified for nearly two years, has just announced a special version--FileNet Document Warehouse for SAP for NT. With it, users can capture, process and store document images from R/3 business applications. The NT support brings the abilities of a powerful platform for... 78% National Penn Bank (Boyertown, PA) has contrac... Summary: The bank decided to implement document imaging technology to achieve a paperless filing system for loans, CDs and other bank documents. First American Bank (Elk Grove, IL) has installed Protocorp's PCI/Links, a client-server-based system integrating document imaging and data archival to other databases to let bankers search and display information from any system on their network. TCF Financial...
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